Privacy Policy – Lumivex Lighting Studio
Last Updated: August 2026
At Lumivex Lighting Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
1. Information We Collect
We may collect the following information when you interact with Lumivex Lighting Studio:
Personal Information: Name, email address, phone number, and billing/shipping address.
Order Information: Products purchased, order details, delivery information, and transaction details.
Payment Information: Payment details required to process your order. Payments may be processed securely through third-party payment providers.
Communication Information: Information you provide when contacting us through forms, email, phone, or customer support.
Website Information: IP address, browser type, device information, pages visited, and general website usage data.
Marketing Preferences: Information you provide when subscribing to our newsletter or promotional communications.
2. How We Use Your Information
Lumivex Lighting Studio may use your information to:
Process and deliver your orders.
Provide customer support and respond to enquiries.
Confirm orders, payments, and deliveries.
Provide information about our products and services.
Send newsletters, offers, and promotional communications where permitted.
Improve our website, products, and customer experience.
Prevent fraud, misuse, and unauthorized activities.
Comply with applicable legal and regulatory requirements.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and improve our services.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Payment Information
We use trusted third-party payment service providers to process online payments. Lumivex Lighting Studio does not intentionally store your complete credit/debit card or other sensitive payment credentials on its own servers.
Payment information is handled according to the applicable privacy and security policies of the payment provider.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers when required to provide our services, including:
Payment processing providers
Shipping and delivery partners
Website and hosting service providers
Customer support and communication platforms
Marketing and email service providers
Professional or legal advisors
Government or regulatory authorities when legally required
Only information necessary for the relevant service will be shared where applicable.
6. Data Security
Lumivex Lighting Studio takes reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send you information about:
New lighting collections
Special offers and discounts
New arrivals
Product updates
Lighting tips and inspiration
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites, payment services, social media platforms, or other external services. Lumivex Lighting Studio is not responsible for the privacy practices or content of these third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
9. Children’s Privacy
Our website is not intentionally designed to collect personal information from children. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
10. Your Rights
Depending on applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information where legally permitted.
Withdraw consent for certain communications.
Opt out of promotional emails.
Ask questions about how your information is being used.
To make a privacy-related request, please contact us using the details below.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, process orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
12. Changes to This Privacy Policy
Lumivex Lighting Studio may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.
Any updated version will be published on this page with the revised Last Updated date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact Lumivex Lighting Studio:
Phone: +91 97185 28292
Email: info@lumivexlighting.in
Address: 267/1, Near Sarvodaya Kanya Vidyalaya, Najafgarh–Gurugram Road, Chhawla, New Delhi – 110071
Lumivex Lighting Studio – Where Every Space Shines with Elegance.